Privacy Policy – Machine Projects

🔒 Privacy Policy

Machine Projects is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our platform or visit our website.

Information We Collect

Contact details (name, email, phone) when you register or contact us
Business and operational data entered into the platform
Usage data (device type, browser, IP address) for analytics and security
Cookies and tracking data to improve user experience

How We Use Your Information

To provide and support platform services
To communicate updates, support, and billing
To improve system performance and user experience
To comply with legal and regulatory obligations

Data Protection

We use secure servers, encrypted connections, and role-based access to protect your data. We do not sell or share your personal information with third parties unless required by law or with your consent.

Your Rights

Under POPIA, you may:

Request access to your personal data
Ask for corrections or deletions
Withdraw consent for certain processing activities

📜 Terms & Conditions

These Terms govern your use of the Machine Projects platform and website. By accessing or using our services, you agree to these conditions.

Use of Platform

You must provide accurate information and keep account credentials secure
You agree not to misuse the platform or attempt unauthorized access
You are responsible for the actions of your users and contractors within your account

Intellectual Property

All content, software, and branding on the platform remain the property of Machine Projects. You may not copy, modify, or distribute any part without written permission.

Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance and unforeseen outages may occur.

Limitation of Liability

Machine Projects is not liable for indirect, incidental, or consequential damages arising from platform use, data loss, or service interruptions.

Changes

We may update these Terms periodically. Continued use of the platform after changes constitutes acceptance.

📑 POPIA Compliance Notice

Machine Projects complies with the Protection of Personal Information Act (POPIA) of South Africa.

Purpose of Processing

We collect and process personal and operational data to:

Deliver platform services
Support users and contractors
Monitor performance and compliance
Improve system functionality

Security Measures

We implement:

Encrypted data storage
Role-based access control
Secure login and audit trails

Data Subject Rights

You may:

Request access to your personal information
Correct or delete inaccurate data
Object to certain processing activities